Citizen Service Request

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How to Report a Property-Maintenance Problem in Kirksville

Kirksville property-maintenance complaints can be reported to Codes & Planning or through the Citizen Service Request system. The City investigates complaints and pursues compliance only when a violation is verified.

How to Report Drainage and Flooding Problems in Kirksville

Routine poor-drainage complaints belong in Kirksville's Citizen Service Request system or Public Works. Urgent after-hours flooding uses the City's non-emergency dispatch route, while immediate threats to life or safety still belong with 911.

How to Report a Pothole or Street Problem in Kirksville

Kirksville routes potholes and street-maintenance issues through the Citizen Service Request system and Public Works. A precise location and useful description make the report far more actionable than simply saying a road is bad.

How to Submit and Track a Kirksville Citizen Service Request

Kirksville’s Citizen Service Request system routes non-emergency problems such as potholes, poor drainage and tall grass to the appropriate City department.