Posts for: #Printer

Why can’t my computer connect to the printer after a Windows update?

Why can’t my computer connect to the printer after a Windows update?

Seen this a lot:

  • Update replaced or removed OEM printer drivers; reinstall the vendor package.
  • Spooler service stuck; clear the print queue and restart the service.
  • Network profile flipped (public/private) blocking discovery.
  • SMB protocol/version or credentials changed for network printers.

Need help? Check here: /services/house-calls/


What it might be (likely causes)

  • Driver swap to “class” drivers
    Feature updates sometimes replace vendor drivers with Microsoft “Class Driver” (IPP/Generic). That can break scanning, duplex defaults, or finishing options. Reinstall the OEM package.

[Read more →]

Why won’t my printer connect to Wi-Fi?

Why won’t my printer connect to Wi-Fi?

Common roadblocks:

  • Printer stuck on old SSID or 5 GHz only when it needs 2.4 GHz.
  • WPA mode mismatch or hidden SSID quirks.
  • Router isolation settings (AP/client isolation) blocking discovery.
  • Drivers or AirPrint services not installed on the computer/phone.
  • Weak signal in the corner where the printer lives.

Need help? Check here: /services/house-calls/


What it might be (likely causes)

  • Band/SSID mismatch
    Many budget printers only support 2.4 GHz. If your home Wi-Fi uses a combined name for 2.4 GHz/5 GHz, the printer may latch onto the wrong band or fail to join. Band-splitting tips: /posts/router-settings-small-town/

[Read more →]