Posts for: #Network

Why can’t my computer find the Wi-Fi network?

Why can’t my computer find the Wi-Fi network?

Consider:

  • Adapter disabled or flight mode toggled by a function key.
  • 5 GHz-only router while the adapter is 2.4 GHz-only (or vice versa).
  • Hidden SSID or unusual country/channel settings.
  • Outdated Wi-Fi drivers or Windows network stack glitches.
  • Distance and interference; walls and appliances matter.

Need help? Check here: /services/house-calls/


What it might be (likely causes)

  • Radio disabled or hard-switched
    Laptops often have a physical wireless toggle or a Fn hotkey that kills the radio. Airplane mode also shuts off Wi‑Fi. A quick toggle brings the SSID list back.

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Why does my computer say ‘Your device is offline’?

Why does my computer say 'Your device is offline'?

Likely causes:

  • Windows using cached sign-in and refusing without network; switch to a local sign-in temporarily.
  • Adapter disabled or in airplane mode.
  • Router DHCP hiccups; renew IP or reboot the router.
  • Captive portal on guest Wi-Fi blocking access.
  • Date/time drift breaking SSL and logins.

Need help? Check here: /services/house-calls/


What it might be (likely causes)

  • Microsoft account sign‑in needs a network
    When Windows thinks you must re‑authenticate a Microsoft account, it can block login if there’s no internet or SSL fails. A temporary local account login can get you in to fix networking.

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