Public Knowledge

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Technical support moving from public forums into Discord servers | Dead Internet Theory

Dead Internet Theory: Technical communities increasingly provide fast, conversational support inside Discord servers, gaining immediacy while making past answers harder for outsiders and search engines to reuse.

The tradeoff between public knowledge and a community's right to remain small | Dead Internet Theory

Dead Internet Theory: Public discussion creates reusable knowledge for outsiders and future readers, while small bounded communities can create trust and safety that disappear when every conversation is exposed to an unlimited audience.