Streetlight or Traffic Signal Problem? Who to Contact in Kirksville

A dark streetlight and a malfunctioning traffic signal may be on the same corner.

They are not the same maintenance problem.

Public streetlight outage

The City currently says Ameren Missouri is responsible for powering and maintaining public streetlights within Kirksville city limits.

A streetlight problem can be reported through the Ameren contact route listed by the City.

Residents can also submit a City service request and the City can forward the issue.

Traffic signal or sign problem

Kirksville Street Maintenance lists traffic-signal and sign maintenance among its duties.

The City directs residents with traffic-signal problems to the Citizen Service Request system.

Examples include:

• signal not changing;
• dark signal head;
• damaged sign;
• visibly malfunctioning intersection equipment.

Give the exact location

For either problem, include:

• street;
• intersection;
• direction or corner;
• nearby address;
• pole number if visible and safe to read.

Do not enter traffic or touch electrical equipment to collect more detail.

Private lighting is different

Parking-lot lights, decorative fixtures and privately owned lighting may have a different owner.

Do not assume every outdoor light near a road is an Ameren-maintained public streetlight.

A power outage can affect more than one device

If an entire area loses power, the problem may be a broader electrical outage rather than one failed lamp.

Likewise, a signal failure during a widespread outage may not be a standalone signal-controller problem.

Treat dangerous intersections as urgent

If a traffic-signal failure creates an immediate dangerous condition, use the appropriate urgent public-safety route rather than relying only on a routine web request.

Do not attempt to direct traffic yourself.

Quick decision

Streetlight: Ameren or City service request.

Traffic signal/sign: City Street Maintenance / Citizen Service Request.

For other roadway problems, see How to Report a Pothole or Street Problem in Kirksville.

The distinction is small but useful: report the problem to the organization that actually maintains that equipment.